Freemium

Robylon

AI agents that resolve customer support tickets across email, chat, voice and WhatsApp, with a free plan and credit-based pricing that scales by usage rather than seats.

3.8 Customer Support
3.8 Good 3.8
Free plan to test an agent before paying Resolution and customer-count figures are vendor claims
Reviewed by Challenging Voice Editorial · Updated Oct 2026 How we rate
PricingFrom $22/mo
Free planYes
CompanyRobylon
PlatformsAPI, Web
CategoryCustomer Support
Visits3
Last reviewedOct 2026
UpdatedOct 2026
Ask AI about Robylon ChatGPT Claude Perplexity

Overview

Robylon is a customer support automation platform. Teams build, test and deploy AI agents that answer tickets by email, run web and in-app chat, take phone calls with voice AI, and handle WhatsApp conversations. The site lists industry pages for e-commerce returns and refunds, fintech disputes, SaaS onboarding and billing, logistics tracking, gaming account issues and others.

Its headline claims are that agents resolve 85% of support tickets without a human and that more than 250 companies use it; both are vendor figures. The platform connects to over 40 tools, and the same agent works wherever a conversation starts.

Pricing is by monthly credits, not seats. Starter is free with 300 credits a month, about 40 conversations, and Pro starts at $25 a month, or $22 billed yearly, for 500 credits, with larger credit tiers up to the Business plan at $180 a month, or $162 billed yearly, for 4,500 credits.

The details on this page come from Robylon’s own website, read on 7 October 2026. Plans, limits and features change, so confirm the current terms on the vendor’s site before you pay.

Key features

  • AI agents for email, chat, voice and WhatsApp support
  • Build, test and deploy workflow for agents
  • Connections to 40+ tools
  • Industry-specific setups for e-commerce, fintech, SaaS and more
  • Credit-based plans with a free tier

Screenshots & demo

Robylon screenshot 1

Pricing

Starter
$0 forever
  • 300 credits a month, about 40 conversations
  • For individuals and small projects
Pro
$25/mo, or $22/mo billed yearly
  • 500 credits a month, about 67 conversations
  • Larger credit tiers up to 3,500 credits at $158/mo
Business
$180/mo, or $162/mo billed yearly
  • 4,500 credits a month, about 600 conversations
  • For large businesses

Checked against Robylon’s pricing page on 7 October 2026. Prices change, so confirm on the official site before you buy.

Is Robylon expensive?

Robylon starts at $22, which is 35% below the Customer Support median of $34 a month across the 54 priced tools we list in that category.

The cheapest paid option in Customer Support starts at $0.99 and the most expensive at $4,167.

20% of Customer Support tools in the directory offer a free tier, and this is one of them.

Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.

Pros & cons

Pros

  • Free plan to test an agent before paying
  • Pricing scales by credits rather than by seat
  • Covers four channels with one agent

Cons

  • Resolution and customer-count figures are vendor claims
  • Free plan is limited to about 40 conversations a month
  • Credit costs per conversation vary with the channel and task

How it compares

ToolRatingFreeFromBest known for
Robylon (this tool)3.8Yes$22/moAI agents for email, chat, voice and WhatsApp support
Duckie4.2No$725/moEnd-to-end ticket resolution across Slack, Zendesk, and Intercom
Lorikeet4.4No—Full investigation completed before escalating to a human
Netomi4.2No—Multi-channel resolution across email, chat, and voice

Alternatives to Robylon

4 tools matched to Robylon on what they do, their category and their price.

Frequently asked questions

What is Robylon?
Robylon is a customer support automation platform.
Is Robylon free?
Yes, Robylon offers a free plan. Paid plans unlock more features and higher usage limits, starting at $22/month.
How much does Robylon cost?
Robylon plans: Starter $0 forever; Pro $25/mo, or $22/mo billed yearly; Business $180/mo, or $162/mo billed yearly. Checked against the vendor's pricing page on 7 October 2026.
What are the best Robylon alternatives?
The closest matches in the directory are Duckie, Lorikeet, and Netomi, compared side by side above.

Reviews

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