Ajoxi is a cloud phone system with AI built into the support workflow. The base is unified communications, covering business calling, SMS and MMS, video meetings, online fax and team chat on one login, with virtual and toll-free numbers in more than 120 countries and SIP trunking for larger setups. The AI layer is what earns it a place here: an AI receptionist that answers calls, an assistant for each rep, an AI contact center, and a website chatbot that resolves order-status and returns questions. The 14-day free trial needs no card and includes real usage, namely 100 calling minutes, 50 SMS segments and 25 AI receptionist minutes. Paid plans start at $6.39 per user a month, billed annually. It is a phone platform first, so it makes most sense for a team replacing its existing phone system, and some CRM integrations are still marked as coming soon.
Key features
Cloud phone system with calling, SMS, video, fax and team chat
AI receptionist and an AI assistant for every rep
AI contact center and a website chatbot for order status and returns
Virtual and toll-free numbers in 120+ countries, plus SIP trunking
14-day free trial with calling, SMS and AI receptionist minutes, no card
Screenshots & demo
Pricing
Ajoxi is a paid tool, with plans that start at $6.39/mo.
Pricing is provided as a guide. Check the official site for the latest plans.
Is Ajoxi expensive?
Ajoxi starts at $6.39, which is 81% below the Customer Support median of $34 a month across the 63 priced tools we list in that category.
The cheapest paid option in Customer Support starts at $0.99 and the most expensive at $4,167.
22% of Customer Support tools in the directory offer a free tier, which this one does not.
Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.
Pros & cons
Pros
Phone, messaging and AI support share one system and one login
The trial includes real AI receptionist minutes, not a demo
Broad international number coverage
Cons
The $6.39 entry price is per user and billed annually
More telephony platform than AI tool, so it suits teams replacing a phone system
Several CRM integrations are still listed as coming soon
Phone call analytics and AI receptionist for small businesses that audits calls from RingCentral, Twilio or recordings and reports missed revenue and callbacks.
