Sendoso is a sending platform that sales, marketing and people teams use to mail gifts, branded merchandise, eGifts and handwritten notes to prospects, customers and employees. Sends are triggered from a CRM or marketing tool and tracked against pipeline, so a team can see which gifts led to meetings or deals. The company ships to more than 165 countries and has more than 1,000 gift options.
Its AI tools are grouped as SmartSuite. They recommend what to send based on first-party data, public signals and a recipient’s past engagement, help choose the delivery address, and draft a message for each send so it reads as one-to-one. Oso is an AI agent that returns analytics and answers questions about how a gifting program is performing. Integrations named on the site include Salesforce and Marketo, along with wider marketing, revenue and HR systems.
Sendoso does not publish prices. Its plans page lists tiers for merchandise and gifting starters, then Core, Advanced and Enterprise. AI and automation arrive in Core, and the full SmartSuite and Oso are part of Advanced. Buyers book a demo for a quote, and the cost of the gifts themselves is separate from the platform fee.
