Chatbase vs Kotae (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Kotae
From $9/mo against from $19/mo
Free plan
Chatbase
Only Chatbase has one
Higher rating
Chatbase
4.2 against 3.8
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Chatbase	Kotae
Our rating	4.2Better	3.8
Starts at	$19/mo	$9/moBetter
Free plan	YesBetter	No
Category	Customer Support	Customer Support
Plans	FreeFree Hobby$19/mo Standard$99/mo	Starter$19/mo Pro$37/mo Pro + Voice$149/mo
Key features	Fully self-serve, no enterprise sales process required Trains a chatbot on a business's own website and documents Embeddable widget for any website Free tier with limited messages Accessible entry pricing	Trains on existing website content in minutes Text chat and real-time voice support Coverage across 80+ languages Automatic handling of repetitive customer questions Lead-generation capture from chat interactions
Pros	Genuinely accessible without an enterprise sales cycle Fast setup from existing website and documentation content Free tier available to test before paying	accessible entry price ($9/month) for a small-business support tool No-code setup avoids needing developer time to launch 80+ language coverage suits businesses with international visitors
Cons	Less sophisticated than enterprise platforms built for complex, high-volume support Smaller feature set around integrations and workflow automation Best suited to smaller businesses rather than large-scale contact centers	$9/month Premium plan caps out at 4,000 questions before needing a higher tier Reported 80 percent automated-resolution rate is self-reported, not independently audited Founded in 2024, so it has a short track record outside its home market
Company	Chatbase, founded 2023	Tokyo Techies, founded 2024

Prices come from each vendor's pricing page, last checked 20260718. Check the vendor before you buy.

FAQ

Questions people ask

Is Chatbase better than Kotae?

In our reviews Chatbase scores 4.2 and Kotae scores 3.8. The better pick depends on the job. Chatbase: The accessible, self-serve option in a category full of enterprise sales calls. Kotae: A no-code AI chatbot from Tokyo Techies that trains on a website in minutes to answer customer questions in 80+ languages.

Which is cheaper, Chatbase or Kotae?

Kotae has the lower starting price: from $19/mo for Chatbase and from $9/mo for Kotae.

Do Chatbase and Kotae have free plans?

Only Chatbase has a free plan.

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