Creatio vs Microsoft Copilot Studio (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Creatio
From $25/mo against from $200/mo
Free plan
Tie
Neither has one
Higher rating
Creatio
4.3 against 4.2
Same job?
Yes
Both are Automation tools

Side by side

Compared on	Creatio	Microsoft Copilot Studio
Our rating	4.3Better	4.2
Starts at	$25/moBetter	$200/mo
Free plan	No	No
Category	Automation	Automation
Plans	From $25/mo	Capacity pack$200 per pack/mo (25,000 Copilot Credits, tenant-wide) Pay-as-you-goBilled per Copilot Credit used, through an Azure subscription Pre-purchase planPrepaid Copilot Credit Commit Units, up to 20% off Included in Microsoft 365 Copilot$30 per user/mo, paid yearly
Key features	No-code studio for building custom business applications and workflows Embedded AI agents across Sales, Marketing, and Service Creatio modules Visual process designer for multi-step business automation Composable pricing across Growth, Enterprise, and Unlimited platform tiers Native CRM suite covering sales pipeline, marketing campaigns, and service cases	Low-code conversational agent builder Deep integration with Teams, SharePoint, and Dynamics 365 Grounding in Dataverse records and internal APIs Evolved from Microsoft's earlier Power Virtual Agents Enterprise-tier pricing within Microsoft 365 licensing
Pros	Combines CRM and BPM/workflow automation in one licensed platform No-code tooling reduces dependence on in-house developers for process changes Modular pricing lets teams add only the CRM modules they need	Tight integration removes separate identity and hosting setup for Microsoft shops Agents can ground directly in existing SharePoint and Dataverse content Deploys straight into Teams where employees already work
Cons	$10,000 minimum annual purchase locks out small teams and solo users No free tier, unlike several competing CRM platforms Module add-ons ($15/user/month each) stack on top of the base platform fee fast	High price point reflects enterprise-only positioning Full value depends on already being deep in the Microsoft ecosystem Less useful for teams not using Microsoft 365 as their core platform
Company	Creatio, founded 2014	Microsoft, founded 2023

Prices come from each vendor's pricing page, last checked 20260807. Check the vendor before you buy.

FAQ

Questions people ask

Is Creatio better than Microsoft Copilot Studio?

In our reviews Creatio scores 4.3 and Microsoft Copilot Studio scores 4.2. The better pick depends on the job. Creatio: No-code CRM and workflow automation platform with agentic AI built into sales, marketing, and service modules. Microsoft Copilot Studio: Microsoft's low-code builder for custom Teams and 365 copilots.

Which is cheaper, Creatio or Microsoft Copilot Studio?

Creatio has the lower starting price: from $25/mo for Creatio and from $200/mo for Microsoft Copilot Studio.

Do Creatio and Microsoft Copilot Studio have free plans?

Neither lists a free plan.

More comparisons

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