Crisp vs Zeiko Support (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Crisp
From $45/mo against from $49/mo
Free plan
Tie
Both have one
Higher rating
Crisp
4.4 against 3.7
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Crisp	Zeiko Support
Our rating	4.4Better	3.7
Starts at	$45/moBetter	$49/mo
Free plan	Yes	Yes
Category	Customer Support	Customer Support
Plans	Free$0 Mini$45/mo per workspace Essentials$95/mo per workspace Plus$295/mo per workspace EnterpriseQuote only	From $49/mo
Key features	Multichannel shared team inbox (chat, email, and more) AI chatbot automation alongside human agent handoff Genuinely published, self-serve pricing Free tier for basic use Built for small and mid-sized business teams	Website chat and email intake handled by one agent Human handoff when the agent cannot resolve a conversation Support QA and outcome reporting on agent conversations Shopify storefront support and sales chat on higher tiers Additional packaged agents for SEO, social and operations
Pros	Published, accessible pricing unlike most enterprise-only competitors Combines a full team inbox with AI automation in one tool Free tier available to start immediately	Human handoff is built in rather than an afterthought Outcome reporting shows what the agent actually resolved Packaged tiers suit small teams without an implementation budget
Cons	Less specialized in pure AI resolution than dedicated enterprise agent platforms Higher-volume enterprise needs may outgrow its feature set AI automation is one part of a broader tool rather than the primary focus	Package structure makes it hard to work out the entry cost Custom deployable agents require the Business tier or above Small Canadian vendor with a short operating history
Company	Crisp IM SAS, founded 2015	Zeiko

Prices come from each vendor's pricing page, last checked 20260818. Check the vendor before you buy.

FAQ

Questions people ask

Is Crisp better than Zeiko Support?

In our reviews Crisp scores 4.4 and Zeiko Support scores 3.7. The better pick depends on the job. Crisp: A multichannel messaging inbox, not just an enterprise AI agent. Zeiko Support: Packaged AI customer-support agent for small teams, with website chat, email intake and human handoff.

Which is cheaper, Crisp or Zeiko Support?

Crisp has the lower starting price: from $45/mo for Crisp and from $49/mo for Zeiko Support.

Do Crisp and Zeiko Support have free plans?

Yes, both have a free plan.

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