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Head to head · 2026

HappyFox vs LiveAgent

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

HappyFox

AI built into every help desk workflow - ticket summarization, draft replies, an AI Contact Center…

3.8Not listed

Visit HappyFox (opens HappyFox in a new tab)

LiveAgent

AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with…

3.8$10/mo

Visit LiveAgent (opens LiveAgent in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Not comparable

    Not comparable: HappyFox does not list a price

  • Free plan

    Tie

    Neither has one

  • Higher rating

    Tie

    3.8 against 3.8

  • Same job?

    Yes

    Both are Customer Support tools

Side by side

Compared onHappyFoxLiveAgent
Our rating3.83.8
Starts atNot listed$10/mo
Free planNoNo
CategoryCustomer SupportCustomer Support
PlansSee pricingFrom $10/mo
Key features
  • Ticket summarization and AI-drafted reply generation
  • Mid-conversation knowledge surfacing for agents
  • AI Contact Center with voice AI
  • Autopilot for automating repetitive support tasks
  • 24/7 self-service AI chatbot
  • AI Chatbot for automated first-response handling
  • Answer Improver for refining agent-drafted replies
  • Answer Composer for drafting responses from scratch
  • Claimed up to 75% conversation automation
  • 30-day free trial, no credit card required
Pros
  • Mid-conversation knowledge surfacing genuinely changes agent workflow speed
  • Measured, third-party-verified ROI (Forrester 401% study) rather than only vendor claims
  • AI spans the full support workflow (chat, voice, ticketing) rather than one channel
  • Three distinct AI tools cover multiple points in the support workflow
  • 30-day trial is longer than most competitors' free-trial windows
  • No credit card required to start the trial
Cons
  • Pricing isn't disclosed on the homepage
  • Full "Gen-AI across every channel" capability likely requires higher-tier plans
  • Voice AI Contact Center adds setup complexity beyond basic ticketing
  • No permanent free plan
  • Discounted pricing shown is promotional, not necessarily permanent list price
  • 75% automation claim will vary heavily by ticket type and setup quality
CompanyHappyFoxLiveAgent

Prices come from each vendor's pricing page, last checked 20260824. Check the vendor before you buy.

FAQ

Questions people ask

Is HappyFox better than LiveAgent?

In our reviews HappyFox scores 3.8 and LiveAgent scores 3.8. The better pick depends on the job. HappyFox: AI built into every help desk workflow - ticket summarization, draft replies, an AI Contact Center with voice, and a 24/7 self-service chatbot. LiveAgent: AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with a free AI Agent promo bundled into every trial.

Which is cheaper, HappyFox or LiveAgent?

HappyFox: see pricing. LiveAgent: from $10/mo.

Do HappyFox and LiveAgent have free plans?

Neither lists a free plan.

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