BotStar is a chatbot platform built around a visual flow editor, letting a team build, refine and launch an automated chat system for handling customer queries and generating leads without writing a full application from scratch. It includes a dynamic content management system for managing media-rich bot responses, a built-in code editor so a developer can run custom logic and API calls inside a chat flow, broadcast and drip campaigns, live chat with human handover when a bot cannot resolve a request, and multi-language support for teams operating across regions. The company, WiseBit Pte. Ltd., also runs a paid chatbot-development service for a team that wants BotStar’s own staff to build the bot for them rather than building it in-house.
BotStar’s AI is positioned as a developer toolset for inline scripting and complex integrations rather than a fully automated conversational AI layer, so a team expecting the bot to hold open-ended conversations the way a large language model would should confirm what specific AI capability is included at their plan level before committing. As with any chat automation tool, a bot handling real customer queries should have a clear escalation path to a human for anything outside its training, which BotStar does provide through its human handover feature.
Basic is free for 1 active bot, 100 monthly sessions, a single seat, the dynamic CMS, keyword training and human handover, with no credit card required. Pro is $29 a month for 1 active bot, 1,000 monthly sessions, unlimited member seats, live chat customization, broadcast and drip campaigns, and API access. Agency is $299 a month for 3 active bots, 5,000 monthly sessions, unlimited seats, custom permissions, custom app branding and template exports. All paid plans are pay-as-you-go and can be canceled anytime.
