AI support inbox for every business
4.4 Bottom line: Crisp is a strong customer support tool, best known for shared inbox across web, email, and messaging apps. It has a free plan.
Crisp unifies web chat, email, and messaging into one shared inbox with an AI chatbot built in. Its assistant answers questions and automates workflows, and you pay a flat price per workspace no matter how many conversations you have. Pricing scales by plan rather than by message volume.
| Tool | Rating | Free | From | Best known for |
|---|---|---|---|---|
 Crisp (this tool) | 4.4 | Yes | $45/mo | Shared inbox across web, email, and messaging apps |
 Sierra | 4.6 | No | — | Agents that act on customer accounts, not just answer questions |
 Decagon | 4.5 | No | — | Agent Operating Procedures that encode workflows and rules |
 Help Scout | 4.5 | Yes | $25/mo | AI Answers agent that resolves questions autonomously |
Crisp is a strong customer support tool, best known for shared inbox across web, email, and messaging apps. It offers a free plan, with paid upgrades from $45/mo.
What makes it different: Crisp stands out for shared inbox across web, email, and messaging apps.
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