ChatFast vs LiveAgent (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
LiveAgent
From $10/mo against from $35/mo
Free plan
Tie
Neither has one
Higher rating
ChatFast
3.9 against 3.8
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	ChatFast	LiveAgent
Our rating	3.9Better	3.8
Starts at	$35/mo	$10/moBetter
Free plan	No	No
Category	Customer Support	Customer Support
Plans	From $35/mo	From $10/mo
Key features	Reasons across a company's own sources instead of matching keywords Routes each request to the best-suited model among Claude, GPT, Gemini and Grok Collects visitor details in-conversation and hands off unanswered questions to a person Cites the sources behind every answer for review Replies automatically in whatever language a visitor writes in	AI Chatbot for automated first-response handling Answer Improver for refining agent-drafted replies Answer Composer for drafting responses from scratch Claimed up to 75% conversation automation 30-day free trial, no credit card required
Pros	A 14-day free trial with no credit card required Concrete, checkable accuracy and retention figures, not a vague claim alone Customer knowledge-base content is stated as never used for model training	Three distinct AI tools cover multiple points in the support workflow 30-day trial is longer than most competitors' free-trial windows No credit card required to start the trial
Cons	No social media presence found to cross-check company activity Answer quality depends entirely on how complete and current connected sources are kept Credit-based pricing means cost rises directly with conversation volume	No permanent free plan Discounted pricing shown is promotional, not necessarily permanent list price 75% automation claim will vary heavily by ticket type and setup quality
Company	ChatFast LLC	LiveAgent

Prices come from each vendor's pricing page, last checked 20260923. Check the vendor before you buy.

FAQ

Questions people ask

Is ChatFast better than LiveAgent?

In our reviews ChatFast scores 3.9 and LiveAgent scores 3.8. The better pick depends on the job. ChatFast: AI agent platform from ChatFast LLC that answers support and sales questions by reasoning over a company's own knowledge base, with a 14-day free trial. LiveAgent: AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with a free AI Agent promo bundled into every trial.

Which is cheaper, ChatFast or LiveAgent?

LiveAgent has the lower starting price: from $35/mo for ChatFast and from $10/mo for LiveAgent.

Do ChatFast and LiveAgent have free plans?

Neither lists a free plan.

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