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Freemium

My AskAI

Support agent that sits inside Intercom or Zendesk rather than replacing them.

4.0 Customer Support
4.0 Very good 4.0
Layers onto the helpdesk a team already runs The 75% deflection figure is a vendor claim
Reviewed by Challenging Voice Editorial · Updated Aug 2026 How we rate
PricingFree
Free planYes
CompanyMy AskAI
PlatformsWeb
CategoryCustomer Support
Last reviewedAug 2026
Ask AI about My AskAI ChatGPT Claude Perplexity

Overview

My AskAI adds an AI agent to the helpdesk a team already runs, working inside Intercom, Zendesk and other live chat providers instead of asking anyone to migrate. That choice removes the objection that stops most support automation projects before they start.

A helpdesk carries years of macros, routing rules and integrations. Replacing it to gain deflection is a trade almost nobody accepts, and layering onto it is the only version of this that gets bought.

Pricing is usage-based from around $0.10 per resolution with a free tier, which aligns cost to value more honestly than a seat licence. The 75% deflection figure is the vendor’s own, and achievable deflection depends entirely on how repetitive a given support queue is.

Key features

  • Works inside Intercom, Zendesk and other helpdesks
  • No migration from the existing support stack
  • Escalation to human agents
  • Usage-based pricing per resolution
  • Free tier to start

Screenshots & demo

My AskAI screenshot 1

Pricing

My AskAI offers a free plan, with paid upgrades for higher limits and more features.

  • Pricing modelFreemium
  • Starting priceFree
  • Free planYes
Visit My AskAI

Pricing is provided as a guide. Check the official site for the latest plans.

Is My AskAI expensive?

My AskAI has no advertised paid tier. Among the 58 priced tools we list in Customer Support, the median entry price is $34 a month.

20% of Customer Support tools in the directory offer a free tier, and this is one of them.

Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.

Pros & cons

Pros

  • Layers onto the helpdesk a team already runs
  • Usage pricing ties cost to resolutions rather than seats
  • Free tier available

Cons

  • The 75% deflection figure is a vendor claim
  • Achievable deflection depends on how repetitive the queue is
  • Per-resolution costs scale directly with ticket volume

How it compares

ToolRatingFreeFromBest known for
My AskAI (this tool)4.0YesFreeWorks inside Intercom, Zendesk and other helpdesks
Hugo3.9YesFreeTicket resolution across ten support channels
Open4.1No$0.99/moAgent 5 automation across voice, chat, email and messaging
Fini4.0No—Voice, chat and email in one system

Alternatives to My AskAI

4 tools matched to My AskAI on what they do, their category and their price.

Kayako

3.8

Kay AI Agent triages, drafts replies, and learns from every human resolution – measured at 52% AI-resolved tickets and an 87.2% deflection rate.

Contact for Pricing Customer Support
View details Visit

Frequently asked questions

What is My AskAI?
My AskAI adds an AI agent to the helpdesk a team already runs, working inside Intercom, Zendesk and other live chat providers instead of asking anyone to migrate.
Is My AskAI free?
Yes, My AskAI offers a free plan. Paid plans unlock more features and higher usage limits.
What are the best My AskAI alternatives?
The closest matches in the directory are Hugo, Open, and Fini, compared side by side above.

Reviews

4.0 Editorial rating No reviews yet

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