Front vs Whelp (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Front
From $25/mo against from $29/mo
Free plan
Whelp
Only Whelp has one
Higher rating
Front
4.4 against 4.1
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Front	Whelp
Our rating	4.4Better	4.1
Starts at	$25/moBetter	$29/mo
Free plan	No	YesBetter
Category	Customer Support	Customer Support
Plans	From $25/mo	From $29/mo
Key features	Autopilot AI agent that resolves requests across channels Copilot for account signals, next steps and reply drafts Compass monitoring and recommendations for AI agents External Agents from other platforms inside the inbox Shared inbox and ticketing with automation rules	AI Agents trained on FAQs, policies and catalog Order and booking lookups inside conversations Unified inbox for WhatsApp, chat, SMS, email and social Flow-based and dynamic chatbot builders Shopify, Stripe, Twilio and Salesforce integrations
Pros	Human teams and AI agents work in the same threads 14-day trial with no credit card Autopilot is priced per conversation, not per seat	Free plan with unlimited conversations for one seat Covers the main messaging channels in one inbox On-premises option on the Premium plan
Cons	Copilot and Autopilot cost extra on Starter and Professional Starter is limited to 10 seats and one channel Onboarding package required on larger contracts	AI Agents start at the $79 per seat plan WhatsApp fees from Meta are extra The 60 percent automation figure is the company's own
Company	Front	Whelp, Inc.

Prices come from each vendor's pricing page, last checked 20261012. Check the vendor before you buy.

FAQ

Questions people ask

Is Front better than Whelp?

In our reviews Front scores 4.4 and Whelp scores 4.1. The better pick depends on the job. Front: Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance. Whelp: Customer support platform that pairs AI agents trained on your FAQs, policies and catalog with one inbox for WhatsApp, web chat, SMS, email, Instagram, Messenger and Telegram.

Which is cheaper, Front or Whelp?

Front has the lower starting price: from $25/mo for Front and from $29/mo for Whelp.

Do Front and Whelp have free plans?

Only Whelp has a free plan.

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