Shortlist by what you need
Start here if you know why you are leaving CoSupport AI.
Want the closest match?
DuckieMost similar to CoSupport AI in what it does, its category and its price.
Visit (opens Duckie in a new tab)Need a free plan?
HugoHas a free plan, rated 3.9 out of 5. CoSupport AI has none.
Visit (opens Hugo in a new tab)Want to pay less than CoSupport AI?
Zendesk AIFrom $55/mo, against from $99/mo for CoSupport AI.
Visit (opens Zendesk AI in a new tab)Want the best rated?
ForethoughtRated 4.3 out of 5 in our review, against 4.0 for CoSupport AI.
Visit (opens Forethought in a new tab)
At a glance
Green means better than CoSupport AI, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 CoSupport AIBaseline | 4.0 | $99/mo | No | CoSupport AI trains on a company's past support tickets to answer or resolve customer requests without adding headcount. | |
| Duckie | 4.2+0.2 | $725/mo$626 more | No | AI support agent that resolves B2B SaaS tickets end-to-end across Slack, Zendesk, and Intercom. | vs CoSupport AI |
| Zendesk AI | 4.4+0.4 | $55/mo$44 less | No | AI layered onto the platform that helped define ticketing software | vs CoSupport AI |
 Yuma AI | 4.1+0.1 | Not listed | No | Ecommerce support agents that process the refund rather than drafting a reply about it. | vs CoSupport AI |
| Hugo | 3.9−0.1 | Free | YesCoSupport AI has none | AI support agent that resolves tickets across ten channels around the clock | vs CoSupport AI |
 HappyFox | 3.8−0.2 | Not listed | No | AI built into every help desk workflow - ticket summarization, draft replies, an AI Contact Center with voice, and a 24/7 self-service chatbot. | vs CoSupport AI |
 Typewise | 3.7−0.3 | Not listed | No | Customer experience platform pairing end-to-end AI agents with a human inbox, and 3,500+ MCP-native connectors. | vs CoSupport AI |
 Kayako | 3.8−0.2 | Not listed | No | Kay AI Agent triages, drafts replies, and learns from every human resolution - measured at 52% AI-resolved tickets and an 87.2% deflection rate. | vs CoSupport AI |
| Forethought | 4.3+0.3 | Not listed | No | Ticket triage and agent-assist, alongside autonomous resolution | vs CoSupport AI |
The alternatives in detail
In order of how closely each one matches CoSupport AI.
Duckie
4.2$725/mo
vs CoSupport AI$626 more+0.2
AI support agent that resolves B2B SaaS tickets end-to-end across Slack, Zendesk, and Intercom.
- End-to-end ticket resolution across Slack, Zendesk, and Intercom
- Resolution Memory that reuses validated answers for repeat issues
- Action automation for refunds, order tracking, and account updates
Reports 71% ticket deflection and an 80% cut in resolution time for customers like Grid
Entry price of $725/month billed yearly prices out smaller support teams
Zendesk AI
4.4$55/mo
vs CoSupport AI$44 less+0.4
AI layered onto the platform that helped define ticketing software.
- AI resolution, agent-assist, and routing built into an established platform
- Operating since 2007, predating the AI support category entirely
- Grounded in a company's own historical ticket data
Decades of ticketing platform maturity underlying the newer AI features
No free tier for AI features specifically
Yuma AI
4.1Not listed
vs CoSupport AI+0.1
Ecommerce support agents that process the refund rather than drafting a reply about it.
- Support AI for WISMO, returns, refunds and exchanges
- Sales AI for pre-purchase questions and recommendations
- Social AI for Instagram and Facebook DMs
Takes the action rather than drafting a reply about it
No published rate for resolved tickets
Hugo
3.9Free
vs CoSupport AI−0.1Free plan
AI support agent that resolves tickets across ten channels around the clock.
- Ticket resolution across ten support channels
- Automation of repetitive support tasks
- 24/7 coverage without shift scheduling
Consistent answers across every support surface
Resolution rate depends on how repetitive the ticket mix is
HappyFox
3.8Not listed
vs CoSupport AI−0.2
AI built into every help desk workflow - ticket summarization, draft replies, an AI Contact Center with voice, and a 24/7 self-service chatbot.
- Ticket summarization and AI-drafted reply generation
- Mid-conversation knowledge surfacing for agents
- AI Contact Center with voice AI
Mid-conversation knowledge surfacing genuinely changes agent workflow speed
Pricing isn't disclosed on the homepage
Typewise
3.7Not listed
vs CoSupport AI−0.3
Customer experience platform pairing end-to-end AI agents with a human inbox, and 3,500+ MCP-native connectors.
- AI agents resolving requests end to end
- Ticket management inbox for human-handled requests
- 3,500+ MCP-native connectors
Designed explicitly for the agent-plus-human split rather than implying full automation
Quote-based pricing with no public figures
Kayako
3.8Not listed
vs CoSupport AI−0.2
Kay AI Agent triages, drafts replies, and learns from every human resolution - measured at 52% AI-resolved tickets and an 87.2% deflection rate.
- Kay AI Agent - triage, drafting, and continuous learning from human resolutions
- Measured 52% AI-resolved tickets, 87.2% deflection rate
- Works alongside existing help desks (Zendesk, Freshdesk, Intercom, Salesforce)
Continuous learning from human resolutions improves coverage over time, not a static model
No public pricing - requires booking a strategy session
Forethought
4.3Not listed
vs CoSupport AI+0.3
Ticket triage and agent-assist, alongside autonomous resolution.
- Autonomous resolution through its Solve product
- Agent-assist features for human support agents
- Ticket triage and intelligent routing
Covers both autonomous resolution and human agent efficiency in one platform
No free tier or transparent self-serve pricing
FAQ
Questions people ask
Is CoSupport AI free?
CoSupport AI does not list a free plan. Paid plans start from $99/mo.
What is the best free alternative to CoSupport AI?
Hugo is the highest-rated alternative here with a free plan (3.9 out of 5).
What is the cheapest alternative to CoSupport AI?
Among paid plans, Zendesk AI has the lowest starting price (from $55/mo). If you need it free, start with Hugo.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.