Shortlist by what you need
Start here if you know why you are leaving Haptik.
Want the closest match?
EngagewareMost similar to Haptik in what it does, its category and its price.
Visit (opens Engageware in a new tab)Want the best rated?
MarrLabsRated 4.0 out of 5 in our review, against 3.8 for Haptik.
Visit (opens MarrLabs in a new tab)
At a glance
Green means better than Haptik, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 HaptikBaseline | 3.8 | Not listed | No | Enterprise CX agents from Jio Haptik, built around voice - replacing phone menus rather than adding another chat widget. | |
| Engageware | 4.2+0.4 | Not listed | No | AI customer engagement platform for banks, telecoms and other regulated industries, built around the Aivo Suite: AgentBot conversational AI, voice AI, governed AI customer agents, appointment scheduling and knowledge management. | vs Haptik |
 Osam | 3.8Same | Not listed | No | Voice agents that answer the everyday phone traffic at car dealerships. | vs Haptik |
 Floatbot | 3.6−0.2 | Not listed | No | AI agents across phone, chat, text and email, with the LLM stack, RAG and speech APIs exposed rather than hidden behind a builder. | vs Haptik |
 STELLA Automotive AI | 3.9+0.1 | Not listed | No | Agents across a car dealership: reception, service booking, sales, recalls and win-backs. | vs Haptik |
 Avaamo | 3.8Same | Not listed | No | Enterprise contact centre AI with an AI Operator that authenticates and routes calls, plus vertical agents for healthcare and workplace support. | vs Haptik |
| MarrLabs | 4.0+0.2 | Not listed | No | AI voice agents built to sound human for phone-based scheduling, sales, and customer service. | vs Haptik |
 Tactful AI | 4.0+0.2 | Not listed | No | Agentic AI customer experience platform that unifies every support channel into one inbox and lets AI agents resolve routine conversations end to end. | vs Haptik |
 Moveo.AI | 3.4−0.4 | Not listed | No | AI agents work across voice, chat, email, and WhatsApp with memory that persists across every interaction - reported 75% lower call center costs and 90% automation rates for banks and insurers. | vs Haptik |
The alternatives in detail
In order of how closely each one matches Haptik.
Engageware
4.2Not listed
vs Haptik+0.4
AI customer engagement platform for banks, telecoms and other regulated industries, built around the Aivo Suite: AgentBot conversational AI, voice AI, governed AI customer agents, appointment scheduling and knowledge management.
- AgentBot conversational AI for customer chat
- AI voice experiences and human handoff
- Governed AI customer agents with guardrails and audit trails
Built for compliance-heavy industries
No published pricing
Osam
3.8Not listed
vs HaptikSame
Voice agents that answer the everyday phone traffic at car dealerships.
- Voice agents answering dealership calls
- Service and parts enquiry handling
- Coverage outside staffed hours
Targets a call mix that is genuinely repetitive
Pricing page returns a 404 and entry is demo-led
Floatbot
3.6Not listed
vs Haptik−0.2
AI agents across phone, chat, text and email, with the LLM stack, RAG and speech APIs exposed rather than hidden behind a builder.
- Voice and digital AI agents across phone, chat, text and email
- RAG and cognitive search exposed as named components
- Speech-to-text API
Naming the RAG and search layers invites technical scrutiny rather than deflecting it
Demo-gated pricing with no public figures
STELLA Automotive AI
3.9Not listed
vs Haptik+0.1
Agents across a car dealership: reception, service booking, sales, recalls and win-backs.
- STELLA Reception for call handling and routing
- STELLA Service for appointment booking
- STELLA Sales for inquiry conversion
Agents split by dealership motion rather than one generic assistant
No published pricing
Avaamo
3.8Not listed
vs HaptikSame
Enterprise contact centre AI with an AI Operator that authenticates and routes calls, plus vertical agents for healthcare and workplace support.
- AI Operator that authenticates and routes calls
- AI agents across voice and digital channels
- Agent assist for live human agents
Handling identity before routing removes real contact centre cost
Demo-gated enterprise sale with no self-serve evaluation
MarrLabs
4.0Not listed
vs Haptik+0.2
AI voice agents built to sound human for phone-based scheduling, sales, and customer service.
- Sub-second (660ms) voice response latency
- Task-specific agent configurations for scheduling, mortgage, and sales
- Real-time regulatory compliance enforcement during calls
Founders bring direct speech-tech pedigree from building Siri's underlying technology
No published pricing complicates budget comparison against other voice AI vendors
Tactful AI
4.0Not listed
vs Haptik+0.2
Agentic AI customer experience platform that unifies every support channel into one inbox and lets AI agents resolve routine conversations end to end.
- Unified inbox across WhatsApp, Instagram, Facebook, email, SMS and webchat
- AI agents that answer FAQs, track orders and moderate harmful comments automatically
- Drag-and-drop CX Studio for building automation without engineering support
Seats are never billed, so growing a team does not increase cost
No published pricing; every deal requires sizing through a sales conversation
Moveo.AI
3.4Not listed
vs Haptik−0.4
AI agents work across voice, chat, email, and WhatsApp with memory that persists across every interaction - reported 75% lower call center costs and 90% automation rates for banks and insurers.
- True multi-channel deployment - voice, chat, email, WhatsApp, SMS
- Persistent customer memory across interactions and teams
- Native CRM/ticketing integrations - Zendesk, Intercom, Front
Genuinely broad channel coverage, not locked to one interface
Pricing isn't public - requires a demo
FAQ
Questions people ask
Is Haptik free?
Haptik does not list a free plan. Check its pricing page for current plans.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.