Shortlist by what you need
Start here if you know why you are leaving Re:amaze.
Want the closest match?
FrontMost similar to Re:amaze in what it does, its category and its price.
Visit (opens Front in a new tab)Need a free plan?
WhelpHas a free plan, rated 4.1 out of 5. Re:amaze has none.
Visit (opens Whelp in a new tab)Want to pay less than Re:amaze?
RobylonFrom $22/mo, against from $26.1/mo for Re:amaze.
Visit (opens Robylon in a new tab)Want the best rated?
247.aiRated 4.3 out of 5 in our review, against 4.0 for Re:amaze.
Visit (opens 247.ai in a new tab)
At a glance
Green means better than Re:amaze, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 Re:amazeBaseline | 4.0 | $26.1/mo | No | Customer service helpdesk for ecommerce teams that combines email, live chat, social, SMS, VoIP and video support with Cues proactive messages, an AI Agent and AI support tools. | |
| Front | 4.4+0.4 | $25/mo$1.1 less | No | Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance. | vs Re:amaze |
 Zipchat AI | 3.3−0.7 | Not listed | No | An agentic AI sales and support agent for ecommerce - doesn't just chat, it acts: generates discount codes, processes refunds, and tracks orders across five channels. | vs Re:amaze |
 Octocom | 4.1+0.1 | $100/mo$73.9 more | No | AI customer support platform for ecommerce brands whose agents work around the clock across chat, voice, email and social, completing tasks like refunds, returns and address changes from 200+ pre-built actions. | vs Re:amaze |
| Whelp | 4.1+0.1 | $29/mo$2.9 more | YesRe:amaze has none | Customer support platform that pairs AI agents trained on your FAQs, policies and catalog with one inbox for WhatsApp, web chat, SMS, email, Instagram, Messenger and Telegram. | vs Re:amaze |
| Robylon | 3.8−0.2 | $22/mo$4.1 less | YesRe:amaze has none | AI agents that resolve customer support tickets across email, chat, voice and WhatsApp, with a free plan and credit-based pricing that scales by usage rather than seats. | vs Re:amaze |
| 247.ai | 4.3+0.3 | Not listed | No | Enterprise customer experience platform blending conversational AI with managed contact-center operations. | vs Re:amaze |
 Yuma AI | 4.1+0.1 | Not listed | No | Ecommerce support agents that process the refund rather than drafting a reply about it. | vs Re:amaze |
 Brandwise | 3.4−0.6 | Not listed | No | Obie, your AI agent, reads your catalog and policies to answer customers, track orders, and process exchanges directly in Shopify - not just draft replies. | vs Re:amaze |
The alternatives in detail
In order of how closely each one matches Re:amaze.
Front
4.4$25/mo
vs Re:amaze$1.1 less+0.4
Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance.
- Autopilot AI agent that resolves requests across channels
- Copilot for account signals, next steps and reply drafts
- Compass monitoring and recommendations for AI agents
Human teams and AI agents work in the same threads
Copilot and Autopilot cost extra on Starter and Professional
Zipchat AI
3.3Not listed
vs Re:amaze−0.7
An agentic AI sales and support agent for ecommerce - doesn't just chat, it acts: generates discount codes, processes refunds, and tracks orders across five channels.
- Agentic AI takes actions - discount codes, refunds, order tracking
- Five-channel deployment - website, WhatsApp, Instagram, email, Messenger
- Auto-crawls product catalog and docs for training
Genuinely agentic - takes real actions, not just scripted responses
Specific pricing tiers aren't published on the site
Octocom
4.1$100/mo
vs Re:amaze$73.9 more+0.1
AI customer support platform for ecommerce brands whose agents work around the clock across chat, voice, email and social, completing tasks like refunds, returns and address changes from 200+ pre-built actions.
- 24/7 AI agents across chat, voice, email and social
- 200+ pre-built actions such as refunds, returns and address changes
- Answers grounded in catalog, order and policy data
Agents complete tasks, not only answer questions
Basic plan caps usage at 199 conversations a month
Whelp
4.1$29/mo
vs Re:amaze$2.9 more+0.1Free plan
Customer support platform that pairs AI agents trained on your FAQs, policies and catalog with one inbox for WhatsApp, web chat, SMS, email, Instagram, Messenger and Telegram.
- AI Agents trained on FAQs, policies and catalog
- Order and booking lookups inside conversations
- Unified inbox for WhatsApp, chat, SMS, email and social
Free plan with unlimited conversations for one seat
AI Agents start at the $79 per seat plan
Robylon
3.8$22/mo
vs Re:amaze$4.1 less−0.2Free plan
AI agents that resolve customer support tickets across email, chat, voice and WhatsApp, with a free plan and credit-based pricing that scales by usage rather than seats.
- AI agents for email, chat, voice and WhatsApp support
- Build, test and deploy workflow for agents
- Connections to 40+ tools
Free plan to test an agent before paying
Resolution and customer-count figures are vendor claims
247.ai
4.3Not listed
vs Re:amaze+0.3
Enterprise customer experience platform blending conversational AI with managed contact-center operations.
- Omnichannel routing across voice, chat, email, and social channels
- Intent-detection NLP built for contextual, on-demand support
- Real-time agent-assist suggestions during live calls
Single vendor accountable for both AI platform and contact-center staffing
No published pricing, so budgeting requires a sales conversation
Yuma AI
4.1Not listed
vs Re:amaze+0.1
Ecommerce support agents that process the refund rather than drafting a reply about it.
- Support AI for WISMO, returns, refunds and exchanges
- Sales AI for pre-purchase questions and recommendations
- Social AI for Instagram and Facebook DMs
Takes the action rather than drafting a reply about it
No published rate for resolved tickets
Brandwise
3.4Not listed
vs Re:amaze−0.6
Obie, your AI agent, reads your catalog and policies to answer customers, track orders, and process exchanges directly in Shopify - not just draft replies.
- Obie AI agent trained on your own catalog, policies, and past replies
- Takes real actions - order tracking, exchanges, shipping updates in Shopify
- Unified multi-channel inbox (Facebook, Instagram, TikTok, WhatsApp, Gmail)
Obie executes real actions (exchanges, shipping updates), not just canned replies
Volume-based pricing can scale unpredictably with conversation spikes
FAQ
Questions people ask
Is Re:amaze free?
Re:amaze does not list a free plan. Paid plans start from $26.1/mo.
What is the best free alternative to Re:amaze?
Whelp is the highest-rated alternative here with a free plan (4.1 out of 5). Other free options: Robylon.
What is the cheapest alternative to Re:amaze?
Among paid plans, Robylon has the lowest starting price (from $22/mo). If you need it free, start with Whelp.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.