Front vs Re:amaze (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Front
From $25/mo against from $26.1/mo
Free plan
Tie
Neither has one
Higher rating
Front
4.4 against 4.0
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Front	Re:amaze
Our rating	4.4Better	4.0
Starts at	$25/moBetter	$26.1/mo
Free plan	No	No
Category	Customer Support	Customer Support
Plans	From $25/mo	From $26.1/mo
Key features	Autopilot AI agent that resolves requests across channels Copilot for account signals, next steps and reply drafts Compass monitoring and recommendations for AI agents External Agents from other platforms inside the inbox Shared inbox and ticketing with automation rules	Cues for proactive AI-generated customer messages AI Agent (beta) trained on a business's own details AI summarization, sentiment analysis and FAQ suggestions AI Intents on Pro and Plus plans Email, chat, social, SMS, VoIP and video in one inbox
Pros	Human teams and AI agents work in the same threads 14-day trial with no credit card Autopilot is priced per conversation, not per seat	Published per-user prices with a 10% annual discount 14-day trial with every Plus feature and no credit card Flat-rate Starter plan for larger teams
Cons	Copilot and Autopilot cost extra on Starter and Professional Starter is limited to 10 seats and one channel Onboarding package required on larger contracts	AI Agent resolutions are capped per plan, from 5 to 20 a month AI Agent is labeled beta Per-user pricing grows with the size of the support team
Company	Front	Re:amaze

Prices come from each vendor's pricing page, last checked 20261012. Check the vendor before you buy.

FAQ

Questions people ask

Is Front better than Re:amaze?

In our reviews Front scores 4.4 and Re:amaze scores 4.0. The better pick depends on the job. Front: Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance. Re:amaze: Customer service helpdesk for ecommerce teams that combines email, live chat, social, SMS, VoIP and video support with Cues proactive messages, an AI Agent and AI support tools.

Which is cheaper, Front or Re:amaze?

Front has the lower starting price: from $25/mo for Front and from $26.1/mo for Re:amaze.

Do Front and Re:amaze have free plans?

Neither lists a free plan.

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