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Head to head · 2026

Edward.ai vs Twenty

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

Edward.ai

Runs quietly on a rep's phone, listens to calls, and logs everything to Salesforce or HubSpot…

3.2$30/mo

Visit Edward.ai (opens Edward.ai in a new tab)

Twenty

Open-source CRM you can self-host, with custom objects and an MCP server built in

4.2$9/mo

Visit Twenty (opens Twenty in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Twenty

    From $9/mo against from $30/mo

  • Free plan

    Twenty

    Only Twenty has one

  • Higher rating

    Twenty

    3.2 against 4.2

  • Same job?

    Yes

    Both are Sales & Revenue AI tools

Side by side

Compared onEdward.aiTwenty
Our rating3.24.2Better
Starts at$30/mo$9/moBetter
Free planNoYesBetter
CategorySales & Revenue AISales & Revenue AI
PlansFrom $30/moFrom $9/mo
Key features
  • Automatic CRM logging to Salesforce or HubSpot
  • Background speech recognition captures call activity
  • Real-time post-call summaries and follow-up prompts
  • Automated scheduling and lead tracking
  • Reported 24% field sales effectiveness growth
  • Custom objects, fields and composable data models
  • No-code workflow automation
  • MCP server for Claude, ChatGPT and Cursor
  • TypeScript apps framework for extensions
  • Self-hosting or managed cloud, with Salesforce and HubSpot migration
Pros
  • Real, specific reported performance metrics rather than vague productivity claims
  • Eliminates a genuinely tedious task (manual CRM data entry) for field reps
  • Deep native integration with major CRMs (Salesforce, HubSpot)
  • Self-hosting removes the vendor's leverage over your own data
  • MCP access so assistants can work the CRM directly
  • Migration tooling from the incumbents you are leaving
Cons
  • Pricing requires a demo - not self-serve or transparent upfront
  • Background call listening requires clear consent and compliance with local recording laws
  • Value depends on already using a supported CRM
  • Self-hosting means owning backups and uptime for a system sales depends on
  • Smaller integration ecosystem than the established CRMs
  • Customisability is work before it is a benefit
CompanyEdward.aiTwenty

Prices come from each vendor's pricing page, last checked 20260826. Check the vendor before you buy.

FAQ

Questions people ask

Is Edward.ai better than Twenty?

In our reviews Edward.ai scores 3.2 and Twenty scores 4.2. The better pick depends on the job. Edward.ai: Runs quietly on a rep's phone, listens to calls, and logs everything to Salesforce or HubSpot automatically - up to 24% field sales effectiveness growth reported. Twenty: Open-source CRM you can self-host, with custom objects and an MCP server built in.

Which is cheaper, Edward.ai or Twenty?

Twenty has the lower starting price: from $30/mo for Edward.ai and from $9/mo for Twenty.

Do Edward.ai and Twenty have free plans?

Only Twenty has a free plan.

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