LiveChat vs TimelinesAI (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: TimelinesAI does not list a price
Free plan
Tie
Neither has one
Higher rating
LiveChat
3.9 against 3.8
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	LiveChat	TimelinesAI
Our rating	3.9Better	3.8
Starts at	$19/mo	Not listed
Free plan	No	No
Category	Customer Support	Customer Support
Plans	From $19/mo	See pricing
Key features	LiveChat AI built into the core inbox Copilot Assistant for agent support Shared inbox for AI and human agents with a revenue counter Text Intelligence included from the entry-level plan 14-day free trial with AI features, no credit card required	Real-time WhatsApp-to-CRM sync across 10 native integrations Shared team inbox for multiple WhatsApp numbers Mass messaging and broadcast campaigns WhatsApp MCP server for Claude, ChatGPT and other AI assistants 2-minute QR-code setup
Pros	AI and human conversations share one inbox instead of separate tools AI features available from the entry-level plan, not just top tier Free trial requires no credit card	WhatsApp MCP lets AI agents act directly on real conversations Ten native CRM integrations cover most teams' existing systems 10-day free trial with no credit card required
Cons	No permanent free plan Per-person pricing adds up quickly for larger support teams Monthly billing costs noticeably more than annual	Mass messaging still needs to comply with WhatsApp's own business-messaging policies Ongoing pricing wasn't detailed on the page checked Value concentrates for teams already running WhatsApp as a real sales/support channel
Company	LiveChat	TimelinesAI

Prices come from each vendor's pricing page, last checked 20260824. Check the vendor before you buy.

FAQ

Questions people ask

Is LiveChat better than TimelinesAI?

In our reviews LiveChat scores 3.9 and TimelinesAI scores 3.8. The better pick depends on the job. LiveChat: LiveChat AI and a Copilot Assistant sit inside the same inbox as your human agents, with a 14-day free trial across every plan tier. TimelinesAI: Syncs WhatsApp to your CRM in real time - a shared team inbox across multiple numbers, plus WhatsApp MCP so Claude or ChatGPT can act on conversations directly.

Which is cheaper, LiveChat or TimelinesAI?

LiveChat: from $19/mo. TimelinesAI: see pricing.

Do LiveChat and TimelinesAI have free plans?

Neither lists a free plan.

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