LiveChat vs Re:amaze (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
LiveChat
From $19/mo against from $26.1/mo
Free plan
Tie
Neither has one
Higher rating
Re:amaze
3.9 against 4.0
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	LiveChat	Re:amaze
Our rating	3.9	4.0Better
Starts at	$19/moBetter	$26.1/mo
Free plan	No	No
Category	Customer Support	Customer Support
Plans	From $19/mo	From $26.1/mo
Key features	LiveChat AI built into the core inbox Copilot Assistant for agent support Shared inbox for AI and human agents with a revenue counter Text Intelligence included from the entry-level plan 14-day free trial with AI features, no credit card required	Cues for proactive AI-generated customer messages AI Agent (beta) trained on a business's own details AI summarization, sentiment analysis and FAQ suggestions AI Intents on Pro and Plus plans Email, chat, social, SMS, VoIP and video in one inbox
Pros	AI and human conversations share one inbox instead of separate tools AI features available from the entry-level plan, not just top tier Free trial requires no credit card	Published per-user prices with a 10% annual discount 14-day trial with every Plus feature and no credit card Flat-rate Starter plan for larger teams
Cons	No permanent free plan Per-person pricing adds up quickly for larger support teams Monthly billing costs noticeably more than annual	AI Agent resolutions are capped per plan, from 5 to 20 a month AI Agent is labeled beta Per-user pricing grows with the size of the support team
Company	LiveChat	Re:amaze

Prices come from each vendor's pricing page, last checked 20261006. Check the vendor before you buy.

FAQ

Questions people ask

Is LiveChat better than Re:amaze?

In our reviews LiveChat scores 3.9 and Re:amaze scores 4.0. The better pick depends on the job. LiveChat: LiveChat AI and a Copilot Assistant sit inside the same inbox as your human agents, with a 14-day free trial across every plan tier. Re:amaze: Customer service helpdesk for ecommerce teams that combines email, live chat, social, SMS, VoIP and video support with Cues proactive messages, an AI Agent and AI support tools.

Which is cheaper, LiveChat or Re:amaze?

LiveChat has the lower starting price: from $19/mo for LiveChat and from $26.1/mo for Re:amaze.

Do LiveChat and Re:amaze have free plans?

Neither lists a free plan.

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Re:amaze compared with

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