Shortlist by what you need
Start here if you know why you are leaving LiveChat.
Want the closest match?
FrontMost similar to LiveChat in what it does, its category and its price.
Visit (opens Front in a new tab)Need a free plan?
CrispHas a free plan, rated 4.4 out of 5. LiveChat has none.
Visit (opens Crisp in a new tab)Want to pay less than LiveChat?
LiveAgentFrom $10/mo, against from $19/mo for LiveChat.
Visit (opens LiveAgent in a new tab)Want the best rated?
FreshchatRated 4.3 out of 5 in our review, against 3.9 for LiveChat.
Visit (opens Freshchat in a new tab)
At a glance
Green means better than LiveChat, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 LiveChatBaseline | 3.9 | $19/mo | No | LiveChat AI and a Copilot Assistant sit inside the same inbox as your human agents, with a 14-day free trial across every plan tier. | |
| Front | 4.4+0.5 | $25/mo$6 more | No | Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance. | vs LiveChat |
| LiveAgent | 3.8−0.1 | $10/mo$9 less | No | AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with a free AI Agent promo bundled into every trial. | vs LiveChat |
 Watermelon | 3.7−0.2 | Not listed | No | Customer service AI agent that answers order, return and delivery questions across chat, email, WhatsApp and Instagram from one inbox. | vs LiveChat |
 Re:amaze | 4.0+0.1 | $26.1/mo$7.1 more | No | Customer service helpdesk for ecommerce teams that combines email, live chat, social, SMS, VoIP and video support with Cues proactive messages, an AI Agent and AI support tools. | vs LiveChat |
| Freshchat | 4.3+0.4 | $19/moSame price | YesLiveChat has none | Freshworks' AI-powered messaging platform for live chat, chatbots, and omnichannel support. | vs LiveChat |
| Crisp | 4.4+0.5 | $45/mo$26 more | YesLiveChat has none | A multichannel messaging inbox, not just an enterprise AI agent | vs LiveChat |
 Typewise | 3.7−0.2 | Not listed | No | Customer experience platform pairing end-to-end AI agents with a human inbox, and 3,500+ MCP-native connectors. | vs LiveChat |
 TimelinesAI | 3.8−0.1 | Not listed | No | Syncs WhatsApp to your CRM in real time - a shared team inbox across multiple numbers, plus WhatsApp MCP so Claude or ChatGPT can act on conversations directly. | vs LiveChat |
The alternatives in detail
In order of how closely each one matches LiveChat.
Front
4.4$25/mo
vs LiveChat$6 more+0.5
Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance.
- Autopilot AI agent that resolves requests across channels
- Copilot for account signals, next steps and reply drafts
- Compass monitoring and recommendations for AI agents
Human teams and AI agents work in the same threads
Copilot and Autopilot cost extra on Starter and Professional
LiveAgent
3.8$10/mo
vs LiveChat$9 less−0.1
AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with a free AI Agent promo bundled into every trial.
- AI Chatbot for automated first-response handling
- Answer Improver for refining agent-drafted replies
- Answer Composer for drafting responses from scratch
Three distinct AI tools cover multiple points in the support workflow
No permanent free plan
Watermelon
3.7Not listed
vs LiveChat−0.2
Customer service AI agent that answers order, return and delivery questions across chat, email, WhatsApp and Instagram from one inbox.
- AI agent for routine service questions
- Shared inbox with human takeover
- Website chat, email, WhatsApp, Messenger and Instagram
Clean handover to humans in a shared inbox rather than a dead end
Quote-based pricing with no self-serve entry
Re:amaze
4.0$26.1/mo
vs LiveChat$7.1 more+0.1
Customer service helpdesk for ecommerce teams that combines email, live chat, social, SMS, VoIP and video support with Cues proactive messages, an AI Agent and AI support tools.
- Cues for proactive AI-generated customer messages
- AI Agent (beta) trained on a business's own details
- AI summarization, sentiment analysis and FAQ suggestions
Published per-user prices with a 10% annual discount
AI Agent resolutions are capped per plan, from 5 to 20 a month
Freshchat
4.3$19/mo
vs LiveChatSame price+0.4Free plan
Freshworks' AI-powered messaging platform for live chat, chatbots, and omnichannel support.
- Unified inbox spanning web, mobile, WhatsApp, Facebook, Instagram, email, and SMS
- No-code chatbot builder for automating routine conversations
- Freddy AI Agent and Copilot add-ons for automated responses and agent assistance
Genuinely free tier for up to 10 agents, not a time-limited trial only
Freddy AI Agent and Copilot are billed as separate add-ons on top of per-agent pricing
Crisp
4.4$45/mo
vs LiveChat$26 more+0.5Free plan
A multichannel messaging inbox, not just an enterprise AI agent.
- Multichannel shared team inbox (chat, email, and more)
- AI chatbot automation alongside human agent handoff
- Genuinely published, self-serve pricing
Published, accessible pricing unlike most enterprise-only competitors
Less specialized in pure AI resolution than dedicated enterprise agent platforms
Typewise
3.7Not listed
vs LiveChat−0.2
Customer experience platform pairing end-to-end AI agents with a human inbox, and 3,500+ MCP-native connectors.
- AI agents resolving requests end to end
- Ticket management inbox for human-handled requests
- 3,500+ MCP-native connectors
Designed explicitly for the agent-plus-human split rather than implying full automation
Quote-based pricing with no public figures
TimelinesAI
3.8Not listed
vs LiveChat−0.1
Syncs WhatsApp to your CRM in real time - a shared team inbox across multiple numbers, plus WhatsApp MCP so Claude or ChatGPT can act on conversations directly.
- Real-time WhatsApp-to-CRM sync across 10 native integrations
- Shared team inbox for multiple WhatsApp numbers
- Mass messaging and broadcast campaigns
WhatsApp MCP lets AI agents act directly on real conversations
Mass messaging still needs to comply with WhatsApp's own business-messaging policies
FAQ
Questions people ask
Is LiveChat free?
LiveChat does not list a free plan. Paid plans start from $19/mo.
What is the best free alternative to LiveChat?
Crisp is the highest-rated alternative here with a free plan (4.4 out of 5). Other free options: Freshchat.
What is the cheapest alternative to LiveChat?
Among paid plans, LiveAgent has the lowest starting price (from $10/mo). If you need it free, start with Crisp.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.