Open vs Robylon (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Open
From $0.99/mo against from $22/mo
Free plan
Robylon
Only Robylon has one
Higher rating
Open
4.1 against 3.8
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Open	Robylon
Our rating	4.1Better	3.8
Starts at	$0.99/moBetter	$22/mo
Free plan	No	YesBetter
Category	Customer Support	Customer Support
Plans	From $0.99/mo	Starter$0 forever Pro$25/mo, or $22/mo billed yearly Business$180/mo, or $162/mo billed yearly
Key features	Agent 5 automation across voice, chat, email and messaging One training pass covering every channel Clean handoff to human agents Zendesk, Intercom, Salesforce and Freshdesk integrations Full visibility into how the AI decided	AI agents for email, chat, voice and WhatsApp support Build, test and deploy workflow for agents Connections to 40+ tools Industry-specific setups for e-commerce, fintech, SaaS and more Credit-based plans with a free tier
Pros	$0.99 per resolution aligns the vendor with the outcome, not headcount Voice and messaging in the same product as chat and email Decision visibility rather than a black box	Free plan to test an agent before paying Pricing scales by credits rather than by seat Covers four channels with one agent
Cons	Automation rate and accuracy are vendor figures with no stated method Per-resolution pricing gets expensive at high volume Resolution is defined by the vendor, not the customer	Resolution and customer-count figures are vendor claims Free plan is limited to about 40 conversations a month Credit costs per conversation vary with the channel and task
Company	OpenChat, Inc.	Robylon

Prices come from each vendor's pricing page, last checked 20260818. Check the vendor before you buy.

FAQ

Questions people ask

Is Open better than Robylon?

In our reviews Open scores 4.1 and Robylon scores 3.8. The better pick depends on the job. Open: Charges 99 cents per resolved ticket instead of per seat. Robylon: AI agents that resolve customer support tickets across email, chat, voice and WhatsApp, with a free plan and credit-based pricing that scales by usage rather than seats.

Which is cheaper, Open or Robylon?

Open has the lower starting price: from $0.99/mo for Open and from $22/mo for Robylon.

Do Open and Robylon have free plans?

Only Robylon has a free plan.

More comparisons

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Robylon compared with

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