Duckie vs My AskAI (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: My AskAI does not list a price
Free plan
My AskAI
Only My AskAI has one
Higher rating
Duckie
4.2 against 4.0
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Duckie	My AskAI
Our rating	4.2Better	4.0
Starts at	$725/mo	Free
Free plan	No	YesBetter
Category	Customer Support	Customer Support
Plans	From $725/mo	Free
Key features	End-to-end ticket resolution across Slack, Zendesk, and Intercom Resolution Memory that reuses validated answers for repeat issues Action automation for refunds, order tracking, and account updates Training on existing knowledge bases including Jira, Confluence, and Sentry SOC 2 Type II certified with GDPR- and CCPA-compliant data handling	Works inside Intercom, Zendesk and other helpdesks No migration from the existing support stack Escalation to human agents Usage-based pricing per resolution Free tier to start
Pros	Reports 71% ticket deflection and an 80% cut in resolution time for customers like Grid Y Combinator-backed with a founding team focused on technical support workflows Connects to an existing support stack instead of requiring a full platform migration	Layers onto the helpdesk a team already runs Usage pricing ties cost to resolutions rather than seats Free tier available
Cons	Entry price of $725/month billed yearly prices out smaller support teams Built for B2B SaaS specifically, a narrower fit than general-purpose helpdesk AI Annual billing commitment required to access the advertised starting rate	The 75% deflection figure is a vendor claim Achievable deflection depends on how repetitive the queue is Per-resolution costs scale directly with ticket volume
Company	Duckie, founded 2023	My AskAI

Prices come from each vendor's pricing page, last checked 20260814. Check the vendor before you buy.

FAQ

Questions people ask

Is Duckie better than My AskAI?

In our reviews Duckie scores 4.2 and My AskAI scores 4.0. The better pick depends on the job. Duckie: AI support agent that resolves B2B SaaS tickets end-to-end across Slack, Zendesk, and Intercom. My AskAI: Support agent that sits inside Intercom or Zendesk rather than replacing them.

Which is cheaper, Duckie or My AskAI?

Duckie: from $725/mo. My AskAI: free.

Do Duckie and My AskAI have free plans?

Only My AskAI has a free plan.

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