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Head to head · 2026

Duckie vs Quivr

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

Duckie

AI support agent that resolves B2B SaaS tickets end-to-end across Slack, Zendesk, and Intercom

4.2$725/mo

Visit Duckie (opens Duckie in a new tab)

Quivr

Six named support agents that draft, act, route, engage, analyse and document

3.9Not listed

Visit Quivr (opens Quivr in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Not comparable

    Not comparable: Quivr does not list a price

  • Free plan

    Tie

    Neither has one

  • Higher rating

    Duckie

    4.2 against 3.9

  • Same job?

    Yes

    Both are Customer Support tools

Side by side

Compared onDuckieQuivr
Our rating4.2Better3.9
Starts at$725/moNot listed
Free planNoNo
CategoryCustomer SupportCustomer Support
PlansFrom $725/moSee pricing
Key features
  • End-to-end ticket resolution across Slack, Zendesk, and Intercom
  • Resolution Memory that reuses validated answers for repeat issues
  • Action automation for refunds, order tracking, and account updates
  • Training on existing knowledge bases including Jira, Confluence, and Sentry
  • SOC 2 Type II certified with GDPR- and CCPA-compliant data handling
  • Kelly drafting support replies
  • Michael executing refunds and account updates
  • Steven routing and tagging tickets
  • Lily analysing sentiment and support trends
  • Dan auto-documenting the knowledge base
Pros
  • Reports 71% ticket deflection and an 80% cut in resolution time for customers like Grid
  • Y Combinator-backed with a founding team focused on technical support workflows
  • Connects to an existing support stack instead of requiring a full platform migration
  • Drafting and execution split, so the risky action has its own agent
  • Covers analysis and documentation, not only ticket handling
  • ROI calculator published alongside the demo
Cons
  • Entry price of $725/month billed yearly prices out smaller support teams
  • Built for B2B SaaS specifically, a narrower fit than general-purpose helpdesk AI
  • Annual billing commitment required to access the advertised starting rate
  • No pricing published at all
  • Six agents to configure and supervise before it earns its keep
  • Refund limits are a policy decision, not a settings toggle
CompanyDuckie, founded 2023Quivr

Prices come from each vendor's pricing page, last checked 20260818. Check the vendor before you buy.

FAQ

Questions people ask

Is Duckie better than Quivr?

In our reviews Duckie scores 4.2 and Quivr scores 3.9. The better pick depends on the job. Duckie: AI support agent that resolves B2B SaaS tickets end-to-end across Slack, Zendesk, and Intercom. Quivr: Six named support agents that draft, act, route, engage, analyse and document.

Which is cheaper, Duckie or Quivr?

Duckie: from $725/mo. Quivr: see pricing.

Do Duckie and Quivr have free plans?

Neither lists a free plan.

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