List your tool

Head to head · 2026

Front vs LiveAgent

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

Front

Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI:…

4.4$25/mo

Visit Front (opens Front in a new tab)

LiveAgent

AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with…

3.8$10/mo

Visit LiveAgent (opens LiveAgent in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    LiveAgent

    From $10/mo against from $25/mo

  • Free plan

    Tie

    Neither has one

  • Higher rating

    Front

    4.4 against 3.8

  • Same job?

    Yes

    Both are Customer Support tools

Side by side

Compared onFrontLiveAgent
Our rating4.4Better3.8
Starts at$25/mo$10/moBetter
Free planNoNo
CategoryCustomer SupportCustomer Support
PlansFrom $25/moFrom $10/mo
Key features
  • Autopilot AI agent that resolves requests across channels
  • Copilot for account signals, next steps and reply drafts
  • Compass monitoring and recommendations for AI agents
  • External Agents from other platforms inside the inbox
  • Shared inbox and ticketing with automation rules
  • AI Chatbot for automated first-response handling
  • Answer Improver for refining agent-drafted replies
  • Answer Composer for drafting responses from scratch
  • Claimed up to 75% conversation automation
  • 30-day free trial, no credit card required
Pros
  • Human teams and AI agents work in the same threads
  • 14-day trial with no credit card
  • Autopilot is priced per conversation, not per seat
  • Three distinct AI tools cover multiple points in the support workflow
  • 30-day trial is longer than most competitors' free-trial windows
  • No credit card required to start the trial
Cons
  • Copilot and Autopilot cost extra on Starter and Professional
  • Starter is limited to 10 seats and one channel
  • Onboarding package required on larger contracts
  • No permanent free plan
  • Discounted pricing shown is promotional, not necessarily permanent list price
  • 75% automation claim will vary heavily by ticket type and setup quality
CompanyFrontLiveAgent

Prices come from each vendor's pricing page, last checked 20261012. Check the vendor before you buy.

FAQ

Questions people ask

Is Front better than LiveAgent?

In our reviews Front scores 4.4 and LiveAgent scores 3.8. The better pick depends on the job. Front: Customer operations platform with a shared inbox for support, sales and operations teams, plus Front AI: Autopilot agents that resolve requests, Copilot drafting and next steps, and Compass monitoring of agent performance. LiveAgent: AI Chatbot, Answer Improver, and Answer Composer aim to automate up to 75% of conversations, with a free AI Agent promo bundled into every trial.

Which is cheaper, Front or LiveAgent?

LiveAgent has the lower starting price: from $25/mo for Front and from $10/mo for LiveAgent.

Do Front and LiveAgent have free plans?

Neither lists a free plan.

More comparisons

Front compared with

All Front alternatives

LiveAgent compared with

All LiveAgent alternatives